Privacy Policy

Last updated: October 2025

At Pet Loco, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect personal information such as your name, email address, shipping address, billing details, phone number, and payment information when you place an order or create an account. Additionally, we automatically collect technical data like your IP address, browser type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Send order updates, shipping notifications, and promotional offers
• Improve our website, services, and shopping experience
• Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand site traffic, and improve performance. You can choose to disable cookies in your browser settings, but this may affect how some features work.

4. Sharing of Information

We respect your privacy — Pet Loco does not sell or rent your personal data. We may share limited information with trusted third parties (such as payment processors, delivery partners, and analytics services) to complete your orders and improve our service. All third parties are required to keep your data secure and use it only for legitimate purposes.

5. Data Security

We take data protection seriously. Our website uses secure SSL encryption and industry-standard safeguards to keep your information safe from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. To make a data-related request, please contact our support team using the details below.

7. Third-Party Links

Our site may contain links to external websites. Pet Loco is not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be posted on this page, with the date of the most recent update.

9. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧contact@locoforpets.com

Thank you for trusting Pet Loco. We’re committed to keeping your personal information safe and ensuring a secure shopping experience for every pet lover.